How to get the most out of this book. Introduction. Perception: Design and politics; Value and the object; Reading form. Motivation: Conforming, reforming or contesting; Defining approaches; Aesthetic refinement; Collective memory and behaviour; Social inclusion; Materials and processes; Technological innovation; Ethics; Sustainability; Participation; Strategies and services; Design for debate. Process: The elusive design process; Design methodology; Thinking tools; Observation; Ideas generation; Drawing; Maquette and model-making. Context: Employment; Commission; Speculation. Sources: Bibliography; Picture credits; Acknowledgements.