Putting Patients First: Best Practices in Patient-Centered Care, Second Edition; Contents; Acknowledgments; The Editors; The Contributors; Prologue; Introduction; The Planetree Model; Essential Elements Of Patient-Centered Care; Current Trends In Patient-Centered Care; References; Part I: Essential Elements Of Patient-Centered Care; Chapter 1: Human Interactions And Relationship-Centered Caring; Chapter 2: Access To Information: Informing And Empowering Diverse Populations; Chapter 3: Healing Partnerships: The Importance Of Involving Patients, Families, And Volunteers. Chapter 4: Nutrition: The Nurturing And Healing Aspects Of Foodchapter 5: Spiritual And Cultural Diversity: Inner Resources For Healing; Chapter 6: Integrating Complementary And Alternative Practices Into Conventional Care; Chapter 7: Effects Of Viewing Art On Health Outcomes; Chapter 8: Healing Environments: Creating A Nurturing And Healthy Environment; Chapter 9: Healthy Communities: Expanding The Boundaries Of Health Care; Part Ii: Current Trends In Patient-Centered Care; Chapter 10: Building The Business Case For Patient-Centered Care. Chapter 11: The Physician-Patient Relationship In The Patient-Centered Care Modelchapter 12: Adapting Patient-Centered Care To Diverse Health Care Settings; Chapter 13: Integrating Quality And Safety With Patient-Centered Care; Chapter 14: Patient-Centered Care As Public Policy: The Role Of Government, Payers, And The General Public; Chapter 15: Breaking Down The Barriers To Patient-Centered Care; Epilogue; Name Index; Subject Index.
SUMMARY OR ABSTRACT
Text of Note
The second edition of Putting Patients First showcases what Planetree facilities and the Planetree organization have learned about the commitments, conditions, practices, and policies that are needed to do more than give lip service to being--patient-centered.--It should be read by every student, nurse, physician, administrator, trustee, policy maker, and lay person who is committed to creating healing environments, holding facilities accountable for their rhetoric, and truly reforming health care.