from cost management to collaborative innovation /
First Statement of Responsibility
Leslie P. Willcocks, Sara Cullen, Andrew Craig
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Basingstoke :
Name of Publisher, Distributor, etc.
Palgrave Macmillan,
Date of Publication, Distribution, etc.
2011
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxix, 287 p. :
Other Physical Details
ill. ;
Dimensions
24 cm
SERIES
Series Title
Technology, work, and globalization
GENERAL NOTES
Text of Note
Formerly CIP.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
CONTENTS NOTE
Text of Note
Moving to the strategic agenda -- Building the relationship advantage -- Selecting and leveraging suppliers -- Keeping control through core retained capabilities -- Collaborating to innovate : the next phase -- The governance charter : overseeing the outsourcing arrangement -- Contract management strategy -- The contract scorecard : design and measurement -- Disengagement : preparing for the next generation -- Conclusion : steering a course