عنوان
پدید آورنده
موضوع
رده
HF5415.5 .S7345 2010
HF5415
.
5
.
S7345
2010
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0768689759
(Number (ISBN
9780768689754
Erroneous ISBN
0672330679
Erroneous ISBN
9780672330674
NATIONAL BIBLIOGRAPHY NUMBER
Number
b527004
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Sams teach yourself Microsoft Dynamics CRM 4 in 24 hours
General Material Designation
[Book]
First Statement of Responsibility
Anne Stanton
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Indianapolis, Ind. :
Name of Publisher, Distributor, etc.
Sams,
Date of Publication, Distribution, etc.
c2010
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (xiii, 459 p.) :
Other Physical Details
ill
SERIES
Series Title
Sams teach yourself in 24 hours
GENERAL NOTES
Text of Note
Description based on print version record
Text of Note
Includes index
CONTENTS NOTE
Text of Note
What is Microsoft Dynamics CRM? -- The basics : the CRM functionality vocabulary -- The business roadmap -- Infrastructure choices -- Security -- Managing leads -- The account in more detail -- The sales funnel -- Marketing campaigns -- Entering data as a salesperson -- Configuring your interaction with Microsoft Dynamics CRM -- Contacts and activity capture -- Emailing from Microsoft Dynamics CRM -- World mail merge -- Outlook integration -- Workflow : creating simple workflow -- Support management -- Contracts, cases, tickets, and capturing time -- Scheduling -- Utilizing the power of Microsoft Excel with CRM data -- Reporting -- Integration to the other applications -- Microsoft Dynamics CRM utilities you can add -- Microsoft Dynamics CRM as a development framework
0
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
Safari Books Online
Stock Number
CL0500000065
OTHER EDITION IN ANOTHER MEDIUM
Title
Sams teach yourself Microsoft Dynamics CRM 4 in 24 hours
International Standard Book Number
9780672330674
PARALLEL TITLE PROPER
Parallel Title
Teach yourself Microsoft Dynamics CRM 4 in 24 hours
TOPICAL NAME USED AS SUBJECT
Customer relations-- Data processing
Management information systems
Relationship marketing
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
5
Book number
.
S7345
2010
PERSONAL NAME - PRIMARY RESPONSIBILITY
Stanton, Anne A
CORPORATE BODY NAME - ALTERNATIVE RESPONSIBILITY
Ohio Library and Information Network
ORIGINATING SOURCE
Date of Transaction
20100421150625.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
