understanding and developing the behaviors of success /
First Statement of Responsibility
Marcia Hughes, James Bradford Terrell
EDITION STATEMENT
Edition Statement
1st ed
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
San Francisco :
Name of Publisher, Distributor, etc.
Jossey-Bass,
Date of Publication, Distribution, etc.
c2007
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
v, 216 p. :
Other Physical Details
ill. ;
Dimensions
24 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (p. 204-208) and index
CONTENTS NOTE
Text of Note
Why emotional intelligence is so valuable for teams -- The business case for team emotional intelligence -- The first skill : team identity -- The second skill : motivation -- The third skill : emotional awareness -- The fourth skill : communication -- The fifth skill : stress tolerance -- The sixth skill : conflict resolution -- The seventh skill : positive mood -- The emotionally intelligent team player -- Leading the emotionally intelligent team -- Values and ethics -- Results