عنوان
پدید آورنده
موضوع
رده
HD59.2 .H43 2006
HD59
.
2
.
H43
2006
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0805837884 (c. : alk. paper)
(Number (ISBN
0805837892 (alk. paper)
NATIONAL BIBLIOGRAPHY NUMBER
Number
b524113
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Crisis management by apology :
General Material Designation
[Book]
Other Title Information
corporate responses to allegations of wrongdoing /
First Statement of Responsibility
Keith Michael Hearit.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Mahwah, N.J. :
Name of Publisher, Distributor, etc.
Lawrence Erlbaum Associates,
Date of Publication, Distribution, etc.
[2006]
Date of Publication, Distribution, etc.
©2006
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
ix, 250 pages ;
Dimensions
24 cm.
SERIES
Series Title
LEA's communication series
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (p. 219-240) and indexes.
CONTENTS NOTE
Text of Note
Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics / written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism.
0
TOPICAL NAME USED AS SUBJECT
Apologizing.
Business communication.
Corporate image.
Corporations-- Public relations.
Crisis management.
DEWEY DECIMAL CLASSIFICATION
Number
659
.
2
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD59
.
2
Book number
.
H43
2006
PERSONAL NAME - PRIMARY RESPONSIBILITY
Hearit, Keith Michael.
ORIGINATING SOURCE
Date of Transaction
20060807104312.0
Cataloguing Rules (Descriptive Conventions))
rda
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
