عنوان
پدید آورنده
موضوع
رده
HF5549.5.P35 L54 2011
HF5549
.
5
.
P35
L54
2011
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0814416225
(Number (ISBN
9780814416228
NATIONAL BIBLIOGRAPHY NUMBER
Number
b523272
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Improving the performance of government employees :
General Material Designation
[Book]
Other Title Information
a manager's guide /
First Statement of Responsibility
Stewart Liff
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York :
Name of Publisher, Distributor, etc.
American Management Association,
Date of Publication, Distribution, etc.
c2011
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
x, 230 p. :
Other Physical Details
ill ;
Dimensions
24 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
CONTENTS NOTE
Text of Note
Overview -- Organizational systems -- Streamline your business processes : the technical system -- Reorganize the activities that affect performance : the structural system -- Using metrics to track and improve performance : the decision-making and information systems -- Recruitment, selection, and development : the people system -- Managing performance and accountability -- Follow-up on accountability : administering the appraisal system -- The rewards and recognition and renewal systems -- Examples of improving performance
0
SUMMARY OR ABSTRACT
Text of Note
Fortunately, there are strategies you can use to help recruit, train, retain, motivate, and reward excellent employees, along with holding them accountable for their department's successes and failures. --
Text of Note
Getting the most out of employees in government offices is one of the legendary management challenges. With an emphasis, it seems, on protocols and processes rather than on results, government offices have often been regarded (often correctly) as bastions of mediocrity, havens for substandard performers, and places where rule number one was cover your self. --
Text of Note
Stewart Lifflooks at government process as being built around six major systems, separate entities with interdependent needs and purposes. --
Text of Note
The author also provides numerous on-site examples of process and results improvement from a variety of government settings and discusses at length the different challenges (and many similarities) between performance issues at the local, regional, state, and federal government levels. --
Text of Note
With increased scrutiny on performance, efficiency, transparency, and results, government managers and supervisors across the country need a resource to help them build the dynamic programs and concrete results their constituents demand. Stewart Liff has answered that call with Improving the Performance of Government Employees. --Book Jacket
TOPICAL NAME USED AS SUBJECT
Civil service-- Personnel management
Employee motivation
Performance
Responsibility
DEWEY DECIMAL CLASSIFICATION
Number
352
.
6/6
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5549
.
5
.
P35
Book number
L54
2011
PERSONAL NAME - PRIMARY RESPONSIBILITY
Liff, Stewart
ORIGINATING SOURCE
Date of Transaction
20120719084419.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
