عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
1605660647 (hbk.)
(Number (ISBN
1605660655 (ebook)
(Number (ISBN
9781605660646 (hbk.)
(Number (ISBN
9781605660653 (ebook)
NATIONAL BIBLIOGRAPHY NUMBER
Number
b516503
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Cases on managing e-services /
General Material Designation
[Book]
First Statement of Responsibility
Ada Scupola, editor.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Hershey, Pa. :
Name of Publisher, Distributor, etc.
Information Science Reference,
Date of Publication, Distribution, etc.
[2009]
Date of Publication, Distribution, etc.
c2009
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxiii, 299 pages :
Other Physical Details
illustrations ;
Dimensions
29 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
SUMMARY OR ABSTRACT
Text of Note
"This book lays the theoretical foundations for understanding e-services as well as provide real life cases of e-services"--Provided by publisher.
TOPICAL NAME USED AS SUBJECT
Customer services-- Technological innovations.
Electronic commerce.
Service industries-- Technological innovations.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Scupola, Ada.
ORIGINATING SOURCE
Date of Transaction
20140908223512.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
