عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0113310498
(Number (ISBN
9780113310494
NATIONAL BIBLIOGRAPHY NUMBER
Number
b511001
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Continual service improvement
General Material Designation
[Book]
EDITION STATEMENT
Edition Statement
[Version 3]
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London :
Name of Publisher, Distributor, etc.
TSO,
Date of Publication, Distribution, etc.
[2007]
Date of Publication, Distribution, etc.
©2007
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xi, 221 pages :
Other Physical Details
illustrations ;
Dimensions
28 cm
GENERAL NOTES
Text of Note
At head of title: ITIL
Text of Note
Published for the Office of Government Commerce under license from the Controller of Her Majesty's Stationery Office
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (pages 185-186) and index
PARALLEL TITLE PROPER
Parallel Title
ITIL continual service improvement
TOPICAL NAME USED AS SUBJECT
Computer industry-- Customer services-- Management
Electronic office machine industry-- Customer services-- Management
CORPORATE BODY NAME - ALTERNATIVE RESPONSIBILITY
Great Britain., Office of Government Commerce
ORIGINATING SOURCE
Date of Transaction
20141129052923.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
