عنوان
پدید آورنده
موضوع
رده
HF5415.335 .G75 2010eb
HF5415
.
335
.
G75
2010eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
1441916407 (e-isbn)
(Number (ISBN
9781441916402 (e-isbn)
Erroneous ISBN
1441916393
Erroneous ISBN
9781441916396
NATIONAL BIBLIOGRAPHY NUMBER
Number
dltt
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Customer satisfaction evaluation
General Material Designation
[Book]
Other Title Information
methods for measuring and implementing service quality /
First Statement of Responsibility
Evangelos Grigoroudis, Yannis Siskos
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York :
Name of Publisher, Distributor, etc.
Springer,
Date of Publication, Distribution, etc.
c2010
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (xii, 313 p.) :
Other Physical Details
ill
SERIES
Series Title
International series in operations research & management science,
Volume Designation
139
ISSN of Series
0884-8289 ;
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (p. [287]-309) and index
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
Springer
Stock Number
978-1-4419-1639-6
OTHER EDITION IN ANOTHER MEDIUM
Title
Customer satisfaction evaluation.
International Standard Book Number
9781441916396
PIECE
Title
OhioLINK electronic book center (Online)
Title
SpringerLink
TOPICAL NAME USED AS SUBJECT
Consumer satisfaction-- Evaluation-- Data processing
Consumer satisfaction-- Evaluation-- Statistical methods
Marketing research-- Statistical methods
DEWEY DECIMAL CLASSIFICATION
Number
658
.
83015195
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
335
Class number
HF5415
.
335
Book number
.
G75
2010eb
Book number
.
G75
2010eb
PERSONAL NAME - PRIMARY RESPONSIBILITY
Grigoroudis, Evangelos
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Siskos, Yannis
ORIGINATING SOURCE
Date of Transaction
20110303095830.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
