عنوان
پدید آورنده
موضوع
رده
HD42 .D56 2011
HD42
.
D56
2011
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
1439852987
(Number (ISBN
9781439852989
NATIONAL BIBLIOGRAPHY NUMBER
Number
dltt
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
The exchange :
General Material Designation
[Book]
Other Title Information
a bold and proven approach to resolving workplace conflict /
First Statement of Responsibility
Steven Dinkin, Barbara Filner, Lisa Maxwell
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York :
Name of Publisher, Distributor, etc.
CRC Press,
Date of Publication, Distribution, etc.
©2011
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiv, 123 pages :
Other Physical Details
illustrations ;
Dimensions
24 cm
GENERAL NOTES
Text of Note
"A Productivity Press book."
Text of Note
Includes index
CONTENTS NOTE
Text of Note
A Different Approach to Resolving Workplace Disputes -- How the Exchange Works: A Case Study -- Getting Ready -- Holding Private Meetings -- Developing an Issue List -- Stage III: Conducting the Joint Meeting -- Problem Solving: Building a Solution Together -- Culture, Diversity, and Other Things That Matter -- Making the Most of the Exchange in Your Organization -- Using the Exchange with the People and Organizations You Serve
0
SUMMARY OR ABSTRACT
Text of Note
"Features: details a four-stage process derived from the conflict resolution model used at the National Conflict Resolution Center for more than 25 years; includes background information on common causes of conflict; explains how to address emotionally charged issues, especially during times of restructuring, downsizing, and merger; provides the understanding required to preempt and de-escalate disputes before they become volatile."--Publisher's website
TOPICAL NAME USED AS SUBJECT
Conflict management
Conflict management, Case studies
Interpersonal conflict-- Prevention
Interpersonal conflict-- Prevention, Case studies
Personnel management
Personnel management, Case studies
DEWEY DECIMAL CLASSIFICATION
Number
658
.
4053
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD42
Book number
.
D56
2011
PERSONAL NAME - PRIMARY RESPONSIBILITY
Dinkin, Steven
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Filner, Barbara
Maxwell, Lisa, (Mediator)
ORIGINATING SOURCE
Date of Transaction
20180124010435.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
