a guide for making things happen at work, at home, and in your community /
First Statement of Responsibility
B. Kim Barnes
EDITION STATEMENT
Edition Statement
3e [edition]
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
CONTENTS NOTE
Text of Note
Exercising Influence -- What We've Got Here Is a Failure to Influence: Dealing with Life 101 -- What Is Influence, and Why Do We Want to Have It? The Upside and the Downside -- A Model for Exercising Influence: Building Relationships and Getting Results -- Expressive Influence: Sending Ideas and Generating Energy -- Receptive Influence: Inviting Ideas and Stimulating Action -- Influencing in Action: A World of Possibilities -- Planning for Influence -- Developing an Influence Plan: Design Thinking for Influence Opportunities -- Establishing Influence Objectives: What Will Success Look Like? -- Focus on the Relationship: Influence Works Both Ways -- Focus on the Context: The Individual -- Focus on the Context: System, Organization, Culture, and Timing -- Focus on the Context: Yourself -- Focus on the Issues: What's at Stake? -- Choosing and Using Influence Behaviors to Achieve Your Objective: How to Create Your Approach -- Putting Your Plan to Work: Treating the Unexpected as an Opportunity -- Special Issues in Influence -- The Ethics of Influence: Doing Well by Doing Good -- Influencing Electronically: The Wonders and Terrors of Instant Communication -- Influencing through Social Media: Expanding Your Sphere of Influence -- Applied Influence: Making Things Happen -- Influencing Indirectly: Influencing beyond Your Boundaries -- Influencing Your Team: From One to Many -- Your Brain on Influence: What Neuroscience and Behavioral Economics Can Teach Us