Includes bibliographical references (p. [160]-164) and index.
CONTENTS NOTE
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Writing with a purpose -- Speaking with confidence -- Communicating effectively -- Good communicators are good listeners -- Making meetings work.
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SUMMARY OR ABSTRACT
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"Knowing how to communicate clearly and effectively in the workplace is one of the keys to career success. Communication Skills, Third Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace."--Amazon.com.