a guide to-- selecting the correct business unit-- negotiating the contract-- maintaining control of the process /
First Statement of Responsibility
Steven M. Bragg.
EDITION STATEMENT
Edition Statement
2nd ed.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Hoboken, N.J. :
Name of Publisher, Distributor, etc.
John Wiley,
Date of Publication, Distribution, etc.
c2006.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvi, 383 p. :
Other Physical Details
ill. ;
Dimensions
24 cm.
GENERAL NOTES
Text of Note
Includes index.
CONTENTS NOTE
Text of Note
Strategy of outsourcing -- Outsourcing a function -- Contractual issues -- Managing the supplier -- Terminating the outsourcing arrangement -- Accounting for the outsourced company -- Outsourcing the accounting function -- Outsourcing the computer services -- Outsourcing the customer service function -- Outsourcing the engineering function -- Outsourcing the human resources function -- Outsourcing the linguistics function -- Outsourcing the maintenance and janitorial functions -- Outsourcing the manufacturing function -- Outsourcing the sales and marketing functions -- Outsourcing the administrative function -- Appendix: Summary of performance mesurements.