The European information society: a wake-up call / Jan Servaes -- European Union ICT policies: neglected social and cultural dimensions / Paschal Preston -- Policy challenges to the creation of a European information society: a critical analysis / Caroline Pauwels and Jean-Claude Burgelman -- Issues in measuring information society adoption in Europe / Francois Heinderyckx -- Access and participation in the discourse of the digital divide: the European perspective at/on the WSIS / Nico Carpentier -- Communication rights and the European information society / Cees J. Hamelink -- Business issues facing new media / Robert G. Picard -- Perspectives for employment in the transition to a knowledge society / Peter Johnston -- The political Internet: between dogma and reality / Andrea Ricci -- New roles for users in online news media? Exploring the application of interactivity through European case studies / Brian Trench -- Social and human capital in the knowledge society: policy implications / Luisella Pavan-Woolfe -- Digital citizenship and information inequalities: challenges for the future / Jan Servaes