Charles A. Cianfrani, Joseph J. Tsiakals, John E. (Jack) West.
EDITION STATEMENT
Edition Statement
3rd ed.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Milwaukee, Wis. :
Name of Publisher, Distributor, etc.
ASQ Quality Press,
Date of Publication, Distribution, etc.
2009.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvii, 295 p. :
Other Physical Details
ill. ;
Dimensions
24 cm.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
Text of Note
Introduction -- Quality management system -- Management responsibility -- Human and other resources -- Planning of product realization and customer-related processes -- Design and development -- Purchasing -- Production and service provision -- Measurement -- Control of nonconforming product -- Analysis of data -- Improvement -- Implementation of a quality management system conforming to ISO 9001:2008 -- Auditing the process-based quality management system -- Use of ISO 9001 and sector applications.
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SUMMARY OR ABSTRACT
Text of Note
"This book explains the meaning and intent of the requirements of ISO 9001:2008 and discusses the requirements as they relate to each product category. Where appropriate, it elaborates on why the requirements are important. It includes a list of typical audit-type questions that an organization may use to appraise compliance with the requirements." "New in this third edition are recommendations for implementation. While some implementation guidance was provided in earlier editions, they had focused on achieving understanding of the requirements. Each clause now has a section on tips for implementation. There is also a completely new chapter devoted to the implementation of a quality management system, as well as new chapters on auditing the process-based quality management system and sector applications."--BOOK JACKET.