عنوان
پدید آورنده
موضوع
رده
HF5415.5 .G345 2005
HF5415
.
5
.
G345
2005
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0787979198 (alk. paper)
NATIONAL BIBLIOGRAPHY NUMBER
Number
dltt
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Designing the customer-centric organization :
General Material Designation
[Book]
Other Title Information
a guide to strategy, structure, and process /
First Statement of Responsibility
Jay R. Galbraith
EDITION STATEMENT
Edition Statement
1st ed
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
San Francisco :
Name of Publisher, Distributor, etc.
Jossey-Bass,
Date of Publication, Distribution, etc.
c2005
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvi, 184 p. :
Other Physical Details
ill. ;
Dimensions
24 cm
SERIES
Series Title
The Jossey-Bass business & management series
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (p. 173) and index
CONTENTS NOTE
Text of Note
Surviving the customer revolution -- Customer-centricity : how much is enough? -- Light-level application -- Medium-level application -- Complete-level application -- Alternate high-level solutions companies -- Designing a customer-centric organization -- Leading through management processes
0
TOPICAL NAME USED AS SUBJECT
Customer relations-- Management, Handbooks, manuals, etc
Strategic planning, Handbooks, manuals, etc
DEWEY DECIMAL CLASSIFICATION
Number
658
.
8/12
Edition
22
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
5
Book number
.
G345
2005
PERSONAL NAME - PRIMARY RESPONSIBILITY
Galbraith, Jay R
ORIGINATING SOURCE
Date of Transaction
20050502112252.0
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
