Includes bibliographical references (pages 129-143) and index.
CONTENTS NOTE
Text of Note
Laying the foundation : classic models of feedback in organizations -- How feedback and goals drive behavior : control theory -- Getting to the point : the feedback message -- Feedback delivery and the role of the feedback provider -- Perception is reality : the role of individual differences in the feedback process -- Context matters -- The role of feedback in human capital and talent management processes -- Recommendations for practice and directions for future research.