Techniques and sample outputs that drive business excellence /
General Material Designation
[Book]
First Statement of Responsibility
H. James Harrington, Chuck Mignosa.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxxiii, 294 pages ;
Dimensions
24 cm.
SERIES
Series Title
The little big book series.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
SUMMARY OR ABSTRACT
Text of Note
"This book presents, in a very brief form, the tools and techniques that must be mastered by an internal or external consultant assigned to manage an improvement project within an organization. It provides a short overview of each of these important tools but due to the large number of tools and techniques and the size limitation of the little big books many of them are not discussed in detail. In these cases references are provided where the reader can acquire the detailed knowledge required to use these tools effectively"--