Morality and ethics : what are they and why do they matter? -- The ethical goal of professional practice : a caring response -- Prototypes of ethical problems -- Ethics theories and approaches : conceptual tools for ethical decision-making -- A six-step process of ethical decision making in arriving at a caring response -- Surviving student life ethically -- Surviving professional life ethically -- Living ethically within health care organizations -- Living ethically as a member of the health care team -- Why honor confidentiality? -- Communication and information sharing -- Informed consent in treatment and clinical research -- Ethical issues in chronic care -- Ethical issues in end of life care -- Distributive justice : clinical sources of claims for health care -- Compensatory and social justice : societal sources of claims for health care -- Professionals as good citizens : responsibility and opportunity