Includes bibliographical references (p. 397-403) and index
CONTENTS NOTE
Text of Note
The foundation. The networked and knowledge era and corporate portals -- Knowledge management in the networked era -- Key services of a corporate portal platform -- Implementing corporate portals : key lessons. Detailed case studies. ADC Telecommunications Inc., the broadband company -- Bain & Company -- Bank of Montreal -- Context Integration -- Eli Lilly -- Hill & Knowlton -- Nortel Networks -- SERPRO, information services agency from the Brazilian Federal Government -- Siemens -- Texaco -- Xerox, the document company -- Appendix A : leading vendors -- Appendix B : technical criteria to select a corporate portal platform