why everything in marketing has changed and what to do about it /
First Statement of Responsibility
Grant Leboff
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Philadelphia, USA :
Name of Publisher, Distributor, etc.
Kogan Page,
Date of Publication, Distribution, etc.
2011
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiv, 217 p. :
Other Physical Details
ill. ;
Dimensions
24 cm
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
CONTENTS NOTE
Text of Note
pt. 1. Prologue. pt. 2. Setting the scene. Printing press to internet -- Scarcity to abundance -- Transactions to engagement --pt. 3. Developing an effective marketing strategy. Benefits to problems -- Products to experiences -- Unique selling point to customer engagement points -- pt. 4. Communicating the message. Messages to conversations -- Image to reputation -- Controlling to sharing