Includes bibliographical references (pages 147-148) and index.
CONTENTS NOTE
Text of Note
The technical training enigma -- The successful development team -- Beginning the technical training project -- Arranging a technical course -- Gathering information -- Working with subject matter experts -- Designing classroom exercises for highly technical content -- The pilot class and beyond -- Troubleshooting : challenges and solutions -- Appendix. The developer's dream : a fairy-tale technical training project.