Anywhere, anytime, and with anyone -- virtual workplace -- What is a global virtual team? -- Characteristics and elements of global virtual teams -- Overview of culture and cultural values -- Edward Hall : high-context versus low-context intercultural communication -- Fons Trompenaars and Charles Hampden-Turner : seven cultural dimensions : a mirror image of problem-solving in the workplace -- Overview of distributed decision-making process -- Problem identification -- Proposal making -- Solution -- Online communicative behaviors based on cultural variations -- Intercultural communication styles -- Cultural values -- What global leaders should know about managing "working together at a distance" -- Why GVT leaders need intercultural competencies -- How to manage GVTs -- dos and don'ts for culture and decision making for global leaders -- Culture counts! "it is not what you said, but how you said it!"
0
SUMMARY OR ABSTRACT
Text of Note
"Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned" -- From the publisher