عنوان
پدید آورنده
موضوع
رده
HD30.2
HD30
.
2
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
1119943639 (electronic bk.)
(Number (ISBN
1119943647 (ebk.)
(Number (ISBN
1119943655 (ebk.)
(Number (ISBN
9781119943631 (electronic bk.)
(Number (ISBN
9781119943648 (ebk.)
(Number (ISBN
9781119943655 (ebk.)
Erroneous ISBN
1119942756
Erroneous ISBN
9781119942757
NATIONAL BIBLIOGRAPHY NUMBER
Number
b418517
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
ITIL Foundation exam study guide /
General Material Designation
[Book]
First Statement of Responsibility
Helen Morris, Liz Gallacher
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (371 pages)
SERIES
Series Title
Sybex serious skills
GENERAL NOTES
Text of Note
Includes index
CONTENTS NOTE
Text of Note
Service management as a practice -- Understanding service strategy -- Service strategy processes -- Understanding service design -- Service level management : aligning IT with business requirements -- The other service design processes -- Service design roles -- Understanding service transition and the change management processes -- Service transition processes -- Delivering the service : the service operation lifecycle stage -- The major service operation processes -- The other service operation processes -- Understanding continual service improvement
0
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
Safari Books Online
Stock Number
CL0500000239
OTHER EDITION IN ANOTHER MEDIUM
Title
Itil Foundation Exam Study Guide.
International Standard Book Number
9781119942757
PIECE
Title
Safari books online
TOPICAL NAME USED AS SUBJECT
Electronic data processing personnel-- Certification.
Information technology-- Management, Study guides.
Information technology projects-- Management, Study guides.
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD30
.
2
PERSONAL NAME - PRIMARY RESPONSIBILITY
Morris, Helen, (IT consultant)
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Gallacher, Liz.
ORIGINATING SOURCE
Date of Transaction
20130903015828.0
Cataloguing Rules (Descriptive Conventions))
rda
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
