Section A, Occupational safety and health. Introduction -- History -- Hazards -- Occupational safety -- Occupational health. Section B, Organizing safety and health. Manage occupational safety and health -- Safety and health programs -- Special emphasis programs -- Accident investigations -- Training. Section C, Administration. Safety and health budget -- Statistics and tracking -- Safety and health ethics -- Employee involvement -- Joint labor/management safety and health committees -- Workplace inspections. Section D, Personnel involved in occupational safety and health. Management's commitment and involvement -- Line supervisors -- Workers -- Safety director or manager -- Safety and health professional -- Industrial hygienist -- Safety and health consultant. Section E, People-related issues. Motivating safety and health -- Behavior-based safety -- Safety culture -- Communicating safety and health -- Bullying -- Safety (toolbox) talks -- Incentives/rewards. Section F, Hazards. Hazard identification -- Hazard analysis -- Root cause analysis -- Forms of root cause analysis -- Cost. Section G, Risk. Acceptable or tolerable risk -- Risk assessment -- Risk management. Section H, Controlling hazards. Designing for prevention -- Controls -- Personal protective equipment -- Occupational Safety and Health Administration (OSHA). Section I, Accident/incident prevention techniques. Safe operating procedures -- Job safety analysis -- Job safety observation -- Fleet safety -- Preventive maintenance programs. Section J, Extraneous hazards. Emergency planning -- Workplace security and violence -- External force: terrorism -- Off-the-job safety. Section K, Miscellaneous safety and health factors. Human factors -- Ergonomics -- Product safety. Section L, Safe facilities and handling. Fire prevention and life safety -- Hazardous materials -- Transportation. Section M, Meshing safety with management approaches. Process safety management -- Total quality management -- Lean safety.