عنوان
پدید آورنده
موضوع
رده
E-Book ,
E-Book
,
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
:0793164672
NATIONAL BIBLIOGRAPHY NUMBER
Number
41476
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Service Magic
General Material Designation
[Electronic book]
Other Title Information
: The Art of Amazing your Customers
First Statement of Responsibility
\ Ron Zemke and Chip Bell
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
[Chicago]
Name of Publisher, Distributor, etc.
: Dearborn Trade Pub.
Date of Publication, Distribution, etc.
, 2003
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiii, 248p.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Index
Text of Note
Bibliography
TOPICAL NAME USED AS SUBJECT
Customer services--United States
Consumer satisfaction--United States
Customer loyalty--United States
خدمات مشتری -- ایالات متحده
مصرفکنندگان -- رضایت -- ایالات متحده
مشتریان دائمی -- ایالات متحده
LIBRARY OF CONGRESS CLASSIFICATION
E-Book
,
PERSONAL NAME - PRIMARY RESPONSIBILITY
Zemke, Ron
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Bell, Chip R.
ELECTRONIC LOCATION AND ACCESS
Date and Hour of Consultation and Access
0793164672.pdf
BL
278840
1
