: Business Science Reference, an imprint of IGI Global
Date of Publication, Distribution, etc.
, 2014
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxi, 351 p.
SERIES
Series Title
A Volume in the Advances in Marketing, Customer Relationship Management, and E-Services (AMCR)MES) Book Series
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Bibliography
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
Index
CONTENTS NOTE
Text of Note
"This book presents a collection of case studies highlighting the importance of customer loyalty, customer satisfaction, and consumer behavior for marketing strategies"-Provided by publisher.