عنوان
پدید آورنده
موضوع
رده
HF5415,.5 .T477 2009
HF5415
,.
5
.
T477
2009
کتابخانه
محل استقرار
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
990772
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
101 [One Hundred One] Activities for Delivering Knock Your Socks Off Service
General Material Designation
[Book]
First Statement of Responsibility
/ Ann Thomas and Jill Applegate
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
: American Management Association
Date of Publication, Distribution, etc.
, 2009.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiv, 367 p.
Other Physical Details
: ill
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
Index
OTHER VARIANT TITLES
Variant Title
One hundred one activities for delivering knock your socks off service
TOPICAL NAME USED AS SUBJECT
Customer services
Customer relations - Management
خدمات مشتری
مشتری شناسی - مدیریت
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
,.
5
Book number
.
T477
2009
PERSONAL NAME - PRIMARY RESPONSIBILITY
fa
توماس ، آن
Thomas, Ann, 1951-
PERSONAL NAME - SECONDARY RESPONSIBILITY
Applegate, Jill
ORIGINATING SOURCE
Country
ایران
Agency
Library of Foreign Languages and Islamic resource
old catalog
p
BL
1
a
Y
