:A Guide to Crafting Effective and Appropriate Internal Communications
First Statement of Responsibility
/ Shel Holtz
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New Delhi
Name of Publisher, Distributor, etc.
: PHI Private Limited
Date of Publication, Distribution, etc.
, 2007.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xii, 292 p.
Other Physical Details
: , ill
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
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Bibliography
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
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Index
CONTENTS NOTE
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ormalize employee communications? - What we know about employees - Types of communication - Communication planning - Communication tools - Online communication tools - Ongoing communication - Communicating bad news - Communicating change - Managing communication overload - Organizing, budgeting and using your communications department - Enhancing employee-to-employee communication - Meaing the value of employee communication