عنوان
پدید آورنده
موضوع
رده
HF5415,.5 .E894 2012
HF5415
,.
5
.
E894
2012
کتابخانه
محل استقرار
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
995971
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Customer Service Management Training 101
General Material Designation
[Book]
Other Title Information
:Quick and Easy Techniques That Get Great Results
First Statement of Responsibility
/ Renee Evenson
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
: AMACOM,
Date of Publication, Distribution, etc.
, 2012.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
ix, 214 p.
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
Index
CONTENTS NOTE
Text of Note
Managing yourself - Understanding your management style - Developing your leadership qualities - Planning and organizing for results - Managing others - Communicating up, down, across, in, and out - Training for excellence
TOPICAL NAME USED AS SUBJECT
Customer services -- Management
Executives -- Training of
Time management
Leadership
Communication in management
خدمات مشتری -- مدیریت
مدیران -- آموزش
مدیریت زمان
رهبری
ارتباط در مدیریت
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
,.
5
Book number
.
E894
2012
PERSONAL NAME - PRIMARY RESPONSIBILITY
Evenson, Renee, 1951-
ORIGINATING SOURCE
Country
ایران
Agency
Library of Foreign Languages and Islamic resource
old catalog
p
BL
1
a
Y
