NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
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INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
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EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
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CONTENTS NOTE
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You lead across a multicultural terrain : why CQ?.- You need a map for the journey : CQ overview.- Whet your appetite : CQ drive (step 1).- Study the topography : CQ knowledge (step 2a).- Dig beneath the terrain : CQ knowledge (step 2b).- Turn off the cruise control : CQ strategy (step 3).- Run, walk or jog : CQ action (step 4).- See the journey ahead : proof and consequences of CQ.- Recruit travel companions : developing CQ in your team