:Advanced Skills to Build Stronger Relationships and Close More Deals
First Statement of Responsibility
/ Charles D. Brennan Jr
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
: McGraw-Hill
Date of Publication, Distribution, etc.
, 2011.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
v, 215 p.
Other Physical Details
: ill
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
Index
CONTENTS NOTE
Text of Note
Why business relationships stall out and reach a peak.- Schema: is it happening to you?.- What keeps you from getting more business?.- How to unlock new information.- Getting more from your questions.- Think like your customer.- How to hear what others don't.- Are you creating a flow in your conversation?.- Create a sales closing "map," a GPS to gaining commitment.- Reciprocal consideration.- Dealing with customer put-offs.- Just because you know me doesn't mean you are getting more business