عنوان
پدید آورنده
موضوع
رده
HF 5415.335 .V378 2002
HF
5415
.
335
.
V378
2002
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
electronic
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Vavra, Terry G.
Title Proper
Customer satisfaction measurement simplified :a step-by-step guide for ISO 9001:2000 certification
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Milwaukee, Wis.
Name of Publisher, Distributor, etc.
ASQ Quality Press
Date of Publication, Distribution, etc.
c2002
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xx, 307 p. : ill. ; 24 cm. +
GENERAL NOTES
Text of Note
Includes bibliographical references )p. 297-300( and index
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
by Terry G. Vavra
TOPICAL NAME USED AS SUBJECT
Entry Element
Statistical methods ، Consumer satisfaction
Entry Element
، Questionnaires
Entry Element
Handbooks, manuals, etc ، ISO 1009 Standard
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
335
.
V378
2002
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
TI
