عنوان
پدید آورنده
موضوع
رده
HF 5415.55 .R63 2001
HF
5415
.
55
.
R63
2001
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
electronic
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Roberts-Phelps, Graham.
Title Proper
Customer relationship management :how to turn a good business into a great one!
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London
Name of Publisher, Distributor, etc.
Hawksmere
Date of Publication, Distribution, etc.
2001
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
230 p. : ill. ; 22 cm.
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
Graham Roberts-Phelps
TOPICAL NAME USED AS SUBJECT
Entry Element
، Relationship marketing
Entry Element
Management ، Customer relations
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
55
.
R63
2001
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
TI
