Machine generated contents note: Chapter 1. Information Systems and the Role of General and Functional Managers Chapter 2. Information Systems Defined Chapter 3. Organizational Information Systems and Their Impact Chapter 4. The Changing Competitive Environment Chapter 5. Electronic Commerce: New Ways of Doing Business Chapter 6. Strategic Information Systems Planning Chapter 7. Value Creation and Strategic Information Systems Chapter 8. Value Creation with Information Systems Chapter 9. Appropriating IT-Enabled Value Over Time Chapter 10. Funding Information Systems Chapter 11. Creating Information Systems Chapter 12. Information System Trends Chapter 13. Security, Privacy, and Ethics.