عنوان
پدید آورنده
موضوع
رده
HD 9980.5 .S45 2008
HD
9980
.
5
.
S45
2008
کتابخانه
محل استقرار
استان: Khorasan Razavi ـ شهر: Mashhad
OTHER STANDARD IDENTIFIER
Standard Number
5848
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Services marketing: integrating customer focus across the firm
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London
Name of Publisher, Distributor, etc.
McGraw-Hill Education
Date of Publication, Distribution, etc.
c2008
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxiii, 623 p.: ill.
GENERAL NOTES
Text of Note
Includes bibliographical references and index
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
Alan Wilson ... ]et al.[
NOTES PERTAINING TO EDITION AND BIBLIOGRAPHIC HISTORY
Text of Note
First European ed
TOPICAL NAME USED AS SUBJECT
Entry Element
Marketing ، Service industries
Entry Element
، Customer services
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD
9980
.
5
.
S45
2008
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
AU Wilson, Alan
LOCATION AND CALL NUMBER
Call Number Suffix
CL
