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عنوان
Creating value for customers: designing and implementing a total corporate strategy
پدید آورنده
Band, William A.
موضوع
، Customer services,Consumer satisfaction,، Quality assurance
رده
HF
5415
.
5
.
B36
1991
کتابخانه
Central Library and Information Center of Ferdowsi University of Mashhad
محل استقرار
استان:
Khorasan Razavi
ـ شهر:
Mashhad
تماس با کتابخانه :
05138806503
OTHER STANDARD IDENTIFIER
Standard Number
455
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Band, William A.
Title Proper
Creating value for customers: designing and implementing a total corporate strategy
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
Wiley
Date of Publication, Distribution, etc.
c1991
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xi, 340p.: ill
GENERAL NOTES
Text of Note
Bibliography: p. 285-334
Text of Note
Includes index
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
William A. Band
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer services
Entry Element
Consumer satisfaction
Entry Element
، Quality assurance
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
B36
1991
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
TI
LOCATION AND CALL NUMBER
Call Number Suffix
CL
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