Performance-based management : what every manager should do to get results
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
San Francisco
Name of Publisher, Distributor, etc.
Pfeiffer
Date of Publication, Distribution, etc.
2004
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiv, 218 p. : ill. ; 25 cm
GENERAL NOTES
Text of Note
Includes bibliographical references and index
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
Judith Hale
CONTENTS NOTE
Text of Note
How leaders set the direction -- How to provide direction -- How to set expectations -- How to identify behaviors that lead to performance -- How to use orientations and training effectively -- How to use job aids to support performance -- How to make giving feedback less painful -- How to recognize and reward people