People and organizations : explorations of human-centered design
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Hoboken, N.J.
Name of Publisher, Distributor, etc.
John Wiley
Date of Publication, Distribution, etc.
2007
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xx, 446 p. : ill. ; 25 cm
SERIES
Series Title
Wiley series in systems engineering and management
GENERAL NOTES
Text of Note
Includes bibliographical references and index
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
William B. Rouse
CONTENTS NOTE
Text of Note
The path of serendipity -- Estimation, mental models, and teams -- Processes, networks, and demands -- Tasks, errors, and automation -- Failures, detection, and diagnosis -- Displays, controls, aiding, and training -- Information, knowledge, and decision making -- Products, systems, and services -- Invention, innovation, and options -- Challenges, situations, and change -- Value, work, and transformation -- People, organizations, and serendipity