Who said so? the questions revolutionary businesses ask that make them successful
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Hoboken, N.J.
Name of Publisher, Distributor, etc.
Wiley
Date of Publication, Distribution, etc.
c2008
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvi, 192 p. , ill. , 23 cm.
CONTENTS NOTE
Text of Note
Is this as good as it gets? -- Isn't there a better way? -- How can I be sure to deliver what my customers value? -- When's the last time I had my heart checked? -- Lean management is for manufacturing, right? Wrong -- Finally a structure that puts the customer where they belong, at the top -- From a traditional organization to a value-centered organization; now, how do you stay healthy? -- How some companies just keep getting better.