عنوان
پدید آورنده
موضوع
رده
HF 5415 .525 .C57 2000
HF
5415
.
525
.
C57
2000
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0-273-64931-0
OTHER STANDARD IDENTIFIER
Standard Number
294812
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
englishus
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
Clegg, Brian
Title Proper
Capturing customers' hearts: leave your competition to chase their pockets
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London; New York
Name of Publisher, Distributor, etc.
Prentice Hall
Date of Publication, Distribution, etc.
2000
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xv, 223p.: , col.
SERIES
Series Title
Pearson education limited
GENERAL NOTES
Text of Note
Bibliography: p. 211 - 213
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer loyalty
Entry Element
، Consumer satisfaction
Entry Element
، Customer relations
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
525
.
C57
2000
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Brian Clegg
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
ه مرکزیانابخکت
