عنوان
پدید آورنده
موضوع
رده
HF 5415 .5 .B369 1999
HF
5415
.
5
.
B369
1999
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
147192
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
بهار۸۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Barsky, Jonathan D.
Title Proper
Finding the profit in customer satisfaction: translating best practices into bottom-line results
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Lincolnwood, Ill.
Name of Publisher, Distributor, etc.
Contemporary Books
Date of Publication, Distribution, etc.
1999
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xv, 160 p.: ill.; 23 cm.
GENERAL NOTES
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer services
Entry Element
، Customer relations
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
B369
1999
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Jonathan Barsky; foreword by George M.C. Fisher
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
