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عنوان
Great customer connections: simple psychological techniques that guarantee exceptional service
پدید آورنده
Gallagher, Richard S.
موضوع
، Customer services,، Customer services-- Psychological aspects,، Customer relations,، Customer relations-- Psychological aspects
رده
HF
5415
.
5
.
G348
2006
کتابخانه
Central Library of Sharif University of Technology
محل استقرار
استان:
Tehran
ـ شهر:
Tehran
تماس با کتابخانه :
66005817
-
021
OTHER STANDARD IDENTIFIER
Standard Number
141746
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
زمستان۵۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Gallagher, Richard S.
Title Proper
Great customer connections: simple psychological techniques that guarantee exceptional service
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
AMACOM
Date of Publication, Distribution, etc.
2006
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvi, 239 p.; 24 cm.
GENERAL NOTES
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer services
Entry Element
، Customer services-- Psychological aspects
Entry Element
، Customer relations
Entry Element
، Customer relations-- Psychological aspects
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
G348
2006
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Richard S. Gallagher
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
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