عنوان
پدید آورنده
موضوع
رده
HF 5415 .5 .P39 2006
HF
5415
.
5
.
P39
2006
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
139963
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
زمستان۴۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Payne, Adrian
Title Proper
Handbook of CRM: achieving excellence in customer management
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Oxford
Name of Publisher, Distributor, etc.
Elsevier Butterworth-Heinemann
Date of Publication, Distribution, etc.
2006
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xx, 438 p.: ill.; 24 cm
GENERAL NOTES
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
، Customer relations
Entry Element
، Relationship marketing-- Management
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
P39
2006
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Adrian Payne
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
