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عنوان
CRM in financial services: a practical guide to making customer relationship management work

پدید آورنده
Foss, Bryan

موضوع
، Financial services industry-- Customer services

رده
HG
173
.
F675
2002

کتابخانه
Central Library of Sharif University of Technology

محل استقرار
استان: Tehran ـ شهر: Tehran

Central Library of Sharif University of Technology

تماس با کتابخانه : 66005817-021

OTHER STANDARD IDENTIFIER

Standard Number
134952

LANGUAGE OF THE ITEM

.Language of Text, Soundtrack etc
تا‌بستا‌ن‌۲۸
.Language of Text, Soundtrack etc
English

TITLE AND STATEMENT OF RESPONSIBILITY

General Material Designation
)10(
First Statement of Responsibility
Foss, Bryan
Title Proper
CRM in financial services: a practical guide to making customer relationship management work

.PUBLICATION, DISTRIBUTION, ETC

Place of Publication, Distribution, etc.
London
Name of Publisher, Distributor, etc.
Kogan Page
Date of Publication, Distribution, etc.
2002

PHYSICAL DESCRIPTION

Specific Material Designation and Extent of Item
xviii, 700 p.: ill.; 26 cm

GENERAL NOTES

Text of Note
Includes bibliographical references and index

TOPICAL NAME USED AS SUBJECT

Entry Element
، Financial services industry-- Customer services

LIBRARY OF CONGRESS CLASSIFICATION

Class number
HG
173
.
F675
2002

PERSONAL NAME - PRIMARY RESPONSIBILITY

Relator Code
AU
Entry Element
Bryan Foss & Merlin Stone

AU nilreM ,enotS 1948-
TI

LOCATION AND CALL NUMBER

Shelving Form of Title, Author, Author/Title
01

Proposal/Bug Report

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