عنوان
پدید آورنده
موضوع
رده
HF 5415 .55 .B76 1999
HF
5415
.
55
.
B76
1999
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
131963
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
بهار۲۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Brown, Stanley A
1946-
Title Proper
Strategic customer care: an evolutionary approach to increasing customer value and profitability
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Toronto
Name of Publisher, Distributor, etc.
J. Wiley & Sons, Canada
Date of Publication, Distribution, etc.
1999
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiii, 305 p.: ill.; 24 cm
GENERAL NOTES
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
، Relationship marketing
Entry Element
، Customer relations
Entry Element
، Consumer satisfaction
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
55
.
B76
1999
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Stanley A. Brown
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
