عنوان
پدید آورنده
موضوع
رده
HD 9980 .5 .C647 1996
HD
9980
.
5
.
C647
1996
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
132313
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
زمستان۱۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Colley, John L.
Title Proper
Case studies in service operations
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Belmont
Name of Publisher, Distributor, etc.
Duxbury Press
Date of Publication, Distribution, etc.
1996
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxiii, 567 p.: ill.; 24 cm
GENERAL NOTES
Text of Note
Includes bibliographical references
TOPICAL NAME USED AS SUBJECT
Entry Element
Case studies ، Service industries-- Management
Entry Element
Case studies ، Customer services-- Management
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD
9980
.
5
.
C647
1996
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
John L. Colley, Jr
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
