عنوان
پدید آورنده
موضوع
رده
HF 5415 .5 .C83 1998
HF
5415
.
5
.
C83
1998
کتابخانه
محل استقرار
OTHER STANDARD IDENTIFIER
Standard Number
129870
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
بهار۱۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Cusack, Michael
1955-
Title Proper
Online customer care: strategies for call center excellence
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Milwaukee
Name of Publisher, Distributor, etc.
ASQ Quality Press
Date of Publication, Distribution, etc.
1998
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiv, 265 p.: ill.; 26 cm
GENERAL NOTES
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Entry Element
Management ، Customer services
Entry Element
، Teleshopping
Entry Element
، Customer relations
Entry Element
، Internet marketing
Entry Element
، Internet advertising
Entry Element
، Business enterprises-- Computer networks
Entry Element
، Consumer satisfaction
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
C83
1998
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
by Michael Cusack
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
