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ورود / ثبت نام
عنوان
Service management: strategy and leadership in service business
پدید آورنده
Normann, Richard
موضوع
Management ، Service industries
رده
HD
9980
.
5
.
N67
2000
کتابخانه
Central Library of Sharif University of Technology
محل استقرار
استان:
Tehran
ـ شهر:
Tehran
تماس با کتابخانه :
66005817
-
021
OTHER STANDARD IDENTIFIER
Standard Number
130151
Standard Number
131662
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
بهار۱۸
.Language of Text, Soundtrack etc
English
TITLE AND STATEMENT OF RESPONSIBILITY
General Material Designation
)44(
First Statement of Responsibility
Normann, Richard
1943-
Title Proper
Service management: strategy and leadership in service business
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Chichester
Name of Publisher, Distributor, etc.
Wiley
Date of Publication, Distribution, etc.
2000
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xix, 234 p.: ill.; 24 cm
GENERAL NOTES
Text of Note
Includes bibliographical references and index
NOTES PERTAINING TO EDITION AND BIBLIOGRAPHIC HISTORY
Text of Note
3rd ed
TOPICAL NAME USED AS SUBJECT
Entry Element
Management ، Service industries
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HD
9980
.
5
.
N67
2000
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
AU
Entry Element
Richard Normann
TI
LOCATION AND CALL NUMBER
Shelving Form of Title, Author, Author/Title
163
Shelving Form of Title, Author, Author/Title
163
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